USA GROWN SOLID HICKORY HARDWOOD: Highly durable, hickory wood is ideal for heavy-duty use like chopping bones, making it a top choice for commercial kitchens.
EASY TO CLEAN: Our cutting board helps keep your kitchen tidy with minimal effort. Crafted with food-safe wax oil finish, just wash with mild soap and water to maintain its neat condition.
EASY TO CARRY: The premium craftsmanship makes it heavier than a classic board. The hidden handle and smoothly polished edges provide a comfortable and secure grip. Thanks to its thickness (1" or 3/4"), it is easy to lift and move.
DEEP JUICE GROOVE: Deep juice grooves trap liquids during food prep, preventing meat, fruit, and vegetable juices from spilling onto your countertop, keeping your workspace clean and organized even during heavy use.
LIFETIME WARRANTY: We provide a lifetime warranty for defects in materials/workmanship for the product’s lifespan under normal use (excluding damage from misuse, dishwashers, extreme heat/moisture, or natural wear).
Shipping:
Most of the products are shipped via Small Parcel(UPS/FedEx Ground) from our main warehouse in Crewe, VA.
It usually takes 2-5 business days to deliver to the 48 lower states.
In some cases, e.g., a large number of countertops delivered to the same commercial address, the items may be shipped via Freight LTL.
Return:
In policy, return requests will be provided with a pre-paid shipping label. Pick-ups from the requested place are not available.
CONSDAN offers lifetime limited warranty on Consdan prime cutting boards purchased through authorized retailers or directly from our store.
- Before 90 days(included): CONSDAN will send a new product as replacement at no cost of buyer.
- After 90 days: Buyer covers return shipping costs for warranty claims.
- Proof of purchase required.
- CONSDAN reserves the right to repair or replace.
- The defect item needed to be returned to CONSDAN.
Damage from:
- misuse
- dishwashers
- extreme heat/moisture
- natural wear
To start a warranty claim or get help with an issue:
- Open a return or replacement request through your original purchase platform
- Contact us directly at support@consdan.com
Please include your order number, photos of the issue, and a brief description of the problem so we can assist you efficiently.
- Warranty coverage is only valid for original orders and does not transfer to subsequent owners.
- Natural variations in wood are not defects and are considered part of the product’s unique beauty.
